Clevoriad™ is owned and operated by Shenzhen Xingqiliu E-Commerce Co., Ltd. | Legal Representative: Chen Weixuan
Business Address: Room 16276, Building 3, Xunmei Technology Plaza, No. 8 Keyuan Road, Science Park Community, Yuehai Subdistrict, Nanshan District, Shenzhen, Guangdong, China | Support Email: service@clevoriad.com
Customer Support
Our support team can assist with product questions, order status, shipping, tracking, returns, refunds, damaged products, incorrect items, and general website inquiries.
Customer Support Email: service@clevoriad.com
Customer Service Phone: +86 185 8738 0056
Customer Service Hours: 8:00 AM–10:00 PM
When contacting us about an existing order, please include your order number and a clear description of the issue.
For damaged, defective, or incorrect products, photographs or videos may be requested when reasonably necessary to review the issue.
Returns
Please contact customer support before returning any product.
The business registration address shown above is not automatically the return warehouse address. After a return request is approved, our customer service team will provide the appropriate return address and instructions.
Delivery Issues
If tracking has not updated for an extended period or a package appears delayed or lost, contact us with your order number so we can review the shipment and assist with the next steps.